Who We Are
Jay Coates, The Popular Mechanic
The Popular Mechanic is an import automotive, full service repair shop specializing in all European imports. Jay Coates, with over 30 years experience of import automotive repair. Formerly, Jay was the owner of "Best Darn Garage Around" in Berkeley Heights and is now "The Popular Mechanic" in Chatham.
Jay's diagnostic and mechanical abilities are a cut above most mechanics. His problem solving strategy is to approach each diagnostic case, no matter how difficult, with a logical, systematic approach to find the solution. Replacing parts by guessing is not an option. This is why previous customers knew him as the Best Darn Mechanic Around.
Jay's customer service and personality, coupled with his mechanical experience, is why he strives to be The Popular Mechanic. Jay is friendly and outgoing, and has an excellent way to convey to people what their car needs in terms that they can understand. He works very hard to build a good relationship with his customers.
A few things that are important to Jay is to get the job done correctly, be thorough, and get your car back to you as soon as possible. One of Jay's motto is "The difficult gets done right away and the impossible may take a day or two."
The Shop Dogs
Every good shop should have a dog, we have two. And they're big!
Monster, on the left, is a 8 year old 150 lbs Newfoundland. Memphis, on the right, is a 5 year old Newfie with the mentality of a puppy. You may have seen them strolling around the Brayton area of Summit. They are hard to miss as they take up the whole sidewalk, friendly tails wagging, regardless of sun, rain, or snow.
Support Staff- My Family
My wife handles the business aspect of the shop and my daughter is the tech support and website designer.